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Ring Resizing

Ring Re-sizing

A properly fitting ring should feel comfortably snug, sliding on with ease, but should be slightly more difficult to take off. Before deciding if a ring is too tight or loose, wear the ring for a few days to get used to this new feeling. Legacy Touch Fingerprint Rings can be safely re-sized up to one full ring size larger or smaller without affecting the integrity of the fingerprint. Please note that attempting to re-size your ring more than one full ring size up or down may cause damage to the fingerprint. Re-sizing may be performed by a local, licensed jeweler, or you may send your ring to Legacy Touch for re-sizing (see shipping instructions below).

Legacy Touch can re-size most rings in half-size increments, larger or smaller; however, our equipment does have some limitations. Please ask about your specific ring when you contact us for your Return Merchandise Authorization (see below).

Shipping Instructions

Before you send your ring to Legacy Touch, you must contact Customer Service at customerservice@legacytouch.com or Toll Free at (855) 802-6800 and get a Return Merchandise Authorization (RMA) form. Items received without an RMA will not be processed. Please ensure your ring is securely enclosed in protective packaging. We highly recommend the use of a courier service that has door to door tracking, such as UPS, FedEx or DHL, and that you insure your shipment. Please send your ring, with completed RMA Form, to:

Legacy Touch
ATTN: Returns
801 NW Commerce Dr
Lee's Summit, MO 64086