Legacy Touch can re-size most rings in half-size increments, larger or smaller; however, our equipment does have some limitations. Please ask about your specific ring when you contact us for your Return Merchandise Authorization (see below).
Before you send your ring to Legacy Touch, you must contact Customer Service at firstname.lastname@example.org or Toll Free at (855) 802-6800 and get a Return Merchandise Authorization (RMA) form. Items received without an RMA will not be processed. Please ensure your ring is securely enclosed in protective packaging. We highly recommend the use of a courier service that has door to door tracking, such as UPS, FedEx or DHL, and that you insure your shipment. Please send your ring, with completed RMA Form, to:
801 NW Commerce Dr
Lee's Summit, MO 64086