Legacy Touch eGift Card

A Loved One's PIN, which uniquely identifies the fingerprint, is not required to purchase an eGift Card; however, a PIN will be required to order a fingerprint keepsake. The PIN is created by our partner funeral homes when they upload the prints into our system. Please check with the family to ensure that a PIN exists before purchasing a Legacy Touch eGift Card.

If a PIN does not exist for any reason, but fingerprints of the deceased Love One are available from another source (eg. from military or hospital records, etc.), please contact us for assistance in uploading those prints and creating a PIN.

• Immediate delivery to your email inbox within minutes of payment clearing, 24 hours per day
• No shipping costs, no shipping delays and no holiday order cutoffs
• All details saved digitally in email for easy access at any time
• Email conveniently links directly to our website for easy ordering

We work very hard with our email providers to make sure that our emails get delivered with a high degree of reliability. However, sometimes our emails get flagged as spam or junk by highly sensitive filters. Please check your junk/spam folder and make sure that "legacytouch.com" is on your list of allowed senders (whitelist). During periods of very high volume, it is possible that email delivery can be delayed up to 30 minutes.

If you've waited over 30 minutes, and checked your junk folder, and still haven't received your eGift card, please call Customer Service toll free at (855) 802-6800 as soon as possible with your order number and email addresses.

No, our eGift Cards cannot be reloaded or have value added to them. However, it's just as easy to purchase another one and multiple eGift Cards can be redeemed on a single order.